Flawless Execution
We assign a dedicated implementation team to customize and deploying your background screening program. All configurable and customizable interfaces will be signed off by your organization to ensure the process supports your business needs, while meeting your launch timelines. During the implementation phase, we work closely with your staffing team to ensure a smooth transition into our easy and user-friendly web-based application or integration solutions.

Training and support tools
AccuSource provides web-based training sessions and online tools. Training content includes: new user set up, password management, report ordering, checking report status, report retrieval, FCRA compliance, optional electronic billing and, or applicant interface. Users are typically trained to use the system within less than an hour.

Unparalled Customer Support
Upon implementation, you will be assigned a dedicated customer service team. The customer service team will include your account executive and lead background specialist. They are available to manage technical, set-up and ongoing service needs.

Our customers' satisfaction is so important to us that we conduct semi-annual customer satisfaction surveys to ensure that we are exceeding client expectations.